Lifetime Warranty — 100% Job Replacement!
UltraplyXL Premium Underlayment will hold all floor coverings firmly when the floor covering is installed in accordance with the floor covering and adhesive manufacturer’s instructions. UltraplyXL plywood underlayment is guaranteed for life in all applications when product is handled and used as floor underlayment in accordance with these installation instructions:
- Not to delaminate
- Not to be the sole cause of “yellowing”
- Not to transfer wood colors to the floor covering
Under this warranty any and all implied warranties are expressly limited to, at the company’s option:
- Refunding the full cost (including installation cost) of the UltraplyXL plywood underlayment,
adhesive and floor covering affected
In the event of yellowing an independent lab will be employed to determine the cause of the yellowing, the “at fault” material supplier will be liable for all costs incurred due to the problem. In no event shall the company’s liability for any claim exceed the wholesale cost (including installation cost) of the UltraplyXL plywood underlayment, adhesives, and floor covering affected.
This warranty does not cover damages due to improper installation of floor covering material. In addition, tears or ruptures to the floor surface, tile pop, standing water, fire, floods, natural disasters or faults in the plumbing which affects the performance of the flooring system are not covered.
This warranty is transferable and covers all commercial and residential applications.
Liability shall expressly exclude any other liability to the purchaser or any other person for direct, indirect or consequential damages.
You must notify Moreland Company USA [Moreland] within 30 days after discovery of product found to be defective under this warranty. An authorized representative from Moreland must be given the opportunity for 30 days after such notice to inspect floor prior to any alterations, change or repair. In any case where Moreland is not notified before any alterations, change or repair is made to the floor, Moreland is released from any liability on the claims.
All claims must be submitted in writing within 30 days after the discovery of any defect. Please fax documentation to (941)953-5180.